Privacy Policy
π¦ππ‘πππ₯π§πππ¬π¬β’ β Privacy Policy
Last Updated: November 2025
At π¦ππ‘πππ₯π§πππ¬π¬β’, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our platform.
By accessing or using SENDERTIZYYβ’, you agree to this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
We collect the following types of information to provide you with a secure and efficient experience:
a) Personal Information
Name, email address, phone number, and company details provided during registration.
Payment information such as billing address or transaction IDs (processed securely via Stripe/Razorpay β we do not store card details).
Login credentials (encrypted for security).
b) Business and Account Data
WhatsApp Business Account IDs, templates, and message logs generated through Meta APIs.
Contacts and chat metadata necessary for campaign delivery and analytics.
Subscription details, plan usage, and configuration preferences.
c) Technical Data
IP address, browser type, device information, and access timestamps.
Cookies or similar technologies for login sessions, analytics, and preferences.
2. How We Use Your Information
We use your data to:
Create and manage your SENDERTIZYYβ’ account.
Deliver and optimize WhatsApp messaging, automation, and analytics services.
Process payments and manage billing.
Communicate important updates, invoices, and technical notices.
Provide customer support and troubleshooting.
Ensure compliance with Metaβs platform and commerce policies.
Improve our platformβs functionality and user experience.
We do not sell, rent, or trade your personal data to any third party.
3. Data Sharing and Disclosure
We may share limited information in the following cases:
With Service Providers:
For hosting, payment processing, customer support, or analytics (e.g., Stripe, AWS, Meta, Google Analytics).
With Meta Platforms (WhatsApp):
Only data necessary to deliver messages via official WhatsApp Cloud APIs.
With Legal Authorities:
When required by law, court orders, or regulatory obligations.
With Your Consent:
When you explicitly authorize integration or data sharing with third-party applications (e.g., CRMs).
4. Data Security
We use industry-standard measures to safeguard your data, including:
SSL encryption for data transmission.
Role-based access control.
Regular security audits and monitoring.
Encrypted password and API key storage.
Despite our efforts, no system is 100% secure. You are responsible for maintaining confidentiality of your credentials.
5. Data Retention
We retain data only as long as necessary to fulfill service requirements or legal obligations.
Upon account closure, your personal and chat data will be permanently deleted within a reasonable timeframe, except where retention is mandated by law or billing needs.
6. Cookies and Tracking
We use cookies to:
Maintain login sessions
Track website traffic (anonymously)
Store preferences and improve usability
You can manage or disable cookies via your browser settings.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
Access or request a copy of your personal data.
Correct inaccurate or incomplete information.
Request deletion (βRight to be Forgottenβ).
Withdraw consent for certain data processing.
File a complaint with your data protection authority.
To exercise these rights, contact us at privacy@sender.tizyy.in
.
8. Third-Party Links
Our platform may contain links to third-party sites or services.
We are not responsible for their privacy practices.
Please review their policies before sharing any personal data.
9. Childrenβs Privacy
Our services are not directed to individuals under 18.
If we learn that a minor has provided us personal data, we will promptly delete it.
10. International Data Transfers
If you access SENDERTIZYYβ’ from outside India, please note that your data may be processed in India or other jurisdictions where our servers or service providers operate.
We take appropriate safeguards to protect your data across borders.
11. Updates to This Policy
We may update this Privacy Policy from time to time.
The revised version will be effective immediately upon posting.
We encourage you to review this page periodically for updates.
12. Contact Us
For privacy concerns, questions, or requests:
π§ privacy@sender.tizyy.in
π§ support@sender.tizyy.in
π https://sender.tizyy.in