Vendor Terms

π—¦π—˜π—‘π——π—˜π—₯π—§π—œπ—­π—¬π—¬β„’ – Vendor Terms and Conditions Last Updated: November 2025 Welcome to π—¦π—˜π—‘π——π—˜π—₯π—§π—œπ—­π—¬π—¬β„’ (β€œwe”, β€œour”, β€œus”). These Vendor Terms and Conditions (β€œVendor Terms”) govern the relationship between π—¦π—˜π—‘π——π—˜π—₯π—§π—œπ—­π—¬π—¬β„’ and vendors, resellers, or partners (β€œVendor”, β€œYou”) who use our platform to provide WhatsApp automation or related services to end users. By registering as a Vendor, you agree to comply with these Terms in full. 1. Eligibility & Registration Only legitimate businesses or individuals authorized to operate in their jurisdiction may register as Vendors. Vendors must provide valid business information, identification, and contact details. Using temporary or disposable emails for registration is prohibited. Vendors are responsible for all accounts, sub-accounts, and users created under their license. 2. Scope of Services π—¦π—˜π—‘π——π—˜π—₯π—§π—œπ—­π—¬π—¬β„’ provides a white-label WhatsApp SaaS platform enabling Vendors to manage automation, bulk messaging, templates, chatbots, and analytics. Vendors may rebrand and resell services to their clients in accordance with this Agreement. Vendors must not misuse or modify platform code, API endpoints, or authentication systems. 3. Compliance & Acceptable Use Vendors must ensure all their activities and their clients’ activities comply with: Meta’s WhatsApp Business and Commerce Policies Local data-protection and anti-spam laws SENDERTIZYYℒ’s User Terms and Privacy Policy Prohibited usage includes but is not limited to: Sending unsolicited bulk messages or spam Promoting illegal, misleading, or restricted content Impersonating brands or entities without consent Vendors bear full responsibility for the compliance of their clients’ actions. 4. Branding & White-Label Rights Vendors may use custom branding (logo, domain, name) through white-label features. All intellectual property of the core platform remains the property of π—¦π—˜π—‘π——π—˜π—₯π—§π—œπ—­π—¬π—¬β„’. Vendors may not claim ownership of or redistribute the underlying technology. 5. Payments, Billing & Commissions Vendors are billed as per the chosen reseller or partner plan (monthly, yearly, or custom). Payments must be made through approved gateways (e.g., Stripe, Razorpay, etc.). Late or failed payments may result in suspension of services. Fees are non-refundable except where legally required. π—¦π—˜π—‘π——π—˜π—₯π—§π—œπ—­π—¬π—¬β„’ reserves the right to update pricing or commission structures with prior notice. 6. Data Handling & Privacy Vendors must protect the privacy and data of their end-users. Data collected via the Vendor’s sub-accounts shall remain confidential and used solely for business purposes. Vendors must comply with applicable data-protection regulations such as the Information Technology Act (India) or GDPR (if applicable). For more information, refer to our Privacy Policy . 7. Support & Maintenance π—¦π—˜π—‘π——π—˜π—₯π—§π—œπ—­π—¬π—¬β„’ provides technical support for platform functionality and uptime. Vendors are responsible for providing first-level support to their clients. Scheduled maintenance, feature updates, and downtime (if any) will be communicated in advance whenever possible. 8. Reseller Conduct Vendors must maintain professional behavior towards clients and partners. Misrepresentation of SENDERTIZYYβ„’ services or false advertising is prohibited. Vendors may not act as competitors or resell our services under deceptive branding. 9. Suspension & Termination π—¦π—˜π—‘π——π—˜π—₯π—§π—œπ—­π—¬π—¬β„’ reserves the right to suspend or permanently terminate any Vendor account if: Violations of these Terms, Meta policies, or applicable laws are detected. Fraudulent activity, misuse of API, or excessive spam reports occur. Payment defaults or chargebacks arise. Upon termination, all vendor data and sub-accounts may be deactivated or deleted as per our data-retention policy. 10. Limitation of Liability π—¦π—˜π—‘π——π—˜π—₯π—§π—œπ—­π—¬π—¬β„’ shall not be liable for indirect, incidental, or consequential losses including revenue loss, downtime, or reputational damage. Our total liability shall not exceed the subscription fees paid by the Vendor in the last billing period. 11. Modifications to Terms We may update or modify these Vendor Terms from time to time. Continued use of the platform after such updates constitutes acceptance of the revised Terms. 12. Confidentiality Vendors may receive access to confidential business or technical information. Such information must not be disclosed to third parties or used outside the scope of this agreement. This obligation continues even after the termination of the vendor relationship. 13. Governing Law & Jurisdiction These Terms are governed by the laws of India. Any disputes shall fall under the exclusive jurisdiction of the courts of [Your Business City, e.g., Bengaluru], India. 14. Contact Information For questions, partnership requests, or legal matters, please contact: πŸ“§ support@sender.tizyy.in 🌐 https://sender.tizyy.in